Job Overview

Responsibilities: 

· Serves as the primary functional administrator and subject matter expert for UKG Workforce Management and Payroll-related applications. 

· Configures and maintains complex payroll and workforce management system functionality, including but not limited to pay rules, work rules, adjustment rules, accruals, schedules, business structures, and payroll interfaces. 

· Partners closely with Finance and Payroll to understand operational requirements and translate business needs into system configuration and process improvements. 

· Supports the end-to-end payroll lifecycle through system administration, issue resolution, testing, audits, and configuration management. 

· Investigates and resolves complex system issues affecting payroll, timekeeping, scheduling, labor management, and employee data. 

· Leads requirements gathering, solution design, testing, implementation, and documentation for new functionality, upgrades, and system enhancements. 

· Performs system analysis to identify opportunities for automation, process efficiencies, compliance improvements, and enhanced user experience. 

· Develops and executes test plans for system releases, tax updates, patches, enhancements, and organizational changes. 

· Collaborates with Payroll, HR, Finance, Compliance, and IT stakeholders to ensure accurate system functionality and integration performance. 

· Supports data validation, reconciliation, and audit activities to maintain data integrity across HR, Payroll, and Workforce Management systems. 

· Creates and maintains system documentation, configuration records, process flows, and knowledge articles. 

· Assists with training and knowledge transfer for HR, Payroll, managers, and end users regarding system functionality and best practices. 

· Performs other duties as assigned.

Requirements:

Education: Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field.  

Experience:  

• 5 years of progressively responsible HRIS experience, including advanced system administration and configuration responsibilities, specifically supporting UKG Workforce Management (UKG Pro WFM, Dimensions, or Kronos) and Payroll-related configurations. 

• An additional 4 years of experience may be considered in lieu of a Bachelor’s degree. 

• Demonstated experience configuring complex workforce management and payroll-related functionality. 

• Experience supporting payroll operations through system configuration and administration without direct payrll processing responsibility. 

Knowledge, Skills, and Abilities:  

• Strong understanding of payroll processes, wage and hour regulations, timekeeping practices, and workforce management concepts. 

• Advanced analytical, troubleshooting, and problem-solving skills. 

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